Sheetsmith CRM › Help

Sheetsmith CRM user guides.

Short, task-by-task guides with screenshots. Start at the top if you are new; each one takes a few minutes. If something is not covered, email support@sheetsmith.co.uk.

Getting started

Create your account, find your way around the four screens, and be set up with your own customers in about ten minutes.

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Import your contacts

Bring in customers from a spreadsheet, your phone, Google Contacts or Outlook. You always see a preview before anything is saved.

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Follow-ups and keeping in touch

Log what happened, book the next contact in the same save, set reminders that repeat, and see which customers have gone quiet.

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Deals and the pipeline

Track quoted work through your own stages, chase quotes with one click, and see what you have won but not yet been paid for.

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On your phone

Add the CRM to your home screen, get follow-ups in your phone's calendar with its own reminders, and call, text or WhatsApp a customer in one tap.

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Working as a team

Share one account with up to five people on the Team plan: invite someone, what members can and cannot do, and removing them.

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Plans, billing and cancelling

What each plan includes, how to upgrade, switch or cancel, and exactly what happens to your data when you do.

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Your data: export, delete and security

Get everything out at any time, delete your account yourself, and how your customers' details are kept safe.

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